Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

How long does it take to ship my order?

Accepted Answer

Most orders are shipped within 3-5 days. Some orders may take up to 7 days. You will receive an email with tracking information as soon as your package ships.

Question 5

Are all the pieces at Jennifer Bennett Pottery handmade?

Accepted Answer

Yes. All pieces are handmade. From conception to shipping, Jennifer takes great care and attention while forming each piece, making sure her love for pottery guides each step of the process.

Question 6

Why is tax not being calculated at checkout?

Accepted Answer

Tax has already been calculated into the prices so there are no hidden costs. The price you see is the price you pay. This helps especially with things like gift cards, so every penny given can be spent on something you love.

Question 7

Do you provide international shipping?

Accepted Answer

Because the cost can vary from country to country, I can't offer a flat rate for that like I do for domestic shipping. But I'm happy to give quotes for international shipping rates if you can provide me with the items you'd like to purchase and the country to which you want them shipped.

FAQ

Frequently asked questions